PRIVACY STATEMENT

Information Collection and Use

We collect personal information that you voluntarily provide when using our website or services. This may include:

• Contact information (name, email address, phone number)
• Account credentials
• Billing and payment details
• Usage data and analytics

We use this information to provide and improve our services, communicate with you, and process transactions.

If you opt in to receive text messages from us, we may also collect your phone number and related consent data to send you service-related updates, alerts, or other communications you’ve agreed to receive.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information are kept separate and will not be shared with any third parties under any circumstances.

Data Storage and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. 

Information Sharing

We do not share or sell your personal information to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent records are strictly confidential and will not be disclosed.

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Text messaging consent records will be retained as required by applicable laws to document your opt-in or opt-out preferences.

Your Rights 

You have the right to opt out of marketing communications at any time, including text messages. To stop receiving text messages, simply reply “STOP” to any message you receive, or contact us directly (see Contact Us below). You may also request to opt back in by texting “START” if you change your mind. Standard message and data rates may apply to any text messaging services, as determined by your mobile carrier.

Text / SMS Consents
If you choose to opt-in to SMS communications from Iron Point Property Management, you will receive text messages at the mobile number you provide. These messages will be conversational messages regarding your queries related to Iron Point Property Management.

Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your tenancy or management services.

Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting "STOP".  Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again.

For assistance with the messaging service, text "HELP" or contact info@ironpointpm.com.

Wireless Carrier Rates and Services
Wireless message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Iron Point Property Management.

SMS Terms and Conditions: Product Description: By providing your mobile phone number to Iron Point Property Management, you consent to receive SMS messages from Iron Point Property Management related to your tenancy or management services.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13, including via text messaging.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page. If changes affect our text messaging practices, we will provide clear notice and, where required, obtain your renewed consent.

Contact Us

If you have any questions about this privacy policy, please contact us at info@ironpointpm.com.

By using our website and services, you agree to the terms of this privacy policy.